Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms," "Agreement," or "Contract") constitute a legally binding agreement between you ("User," "you," "your," or "Account Holder") and MshikoTap ("Company," "we," "us," "our," or "Platform") regarding your use of our platform, services, applications, and all related functionalities (collectively, the "Service" or "Platform").

BY ACCESSING, USING, REGISTERING FOR, OR OTHERWISE INTERACTING WITH THE SERVICE IN ANY MANNER, YOU EXPRESSLY ACKNOWLEDGE, REPRESENT, AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY, INCLUDING ALL INCORPORATED POLICIES, RULES, AND GUIDELINES.

If you do not agree to these Terms in their entirety, you must immediately cease all use of the Service and refrain from any further access or interaction with our platform. Your continued use of the Service after any modifications to these Terms constitutes your acceptance of the modified Terms.

2. Definitions and Interpretations

For purposes of these Terms, the following definitions shall apply:

• "Account" means your registered user profile, associated credentials, and all related data and information stored within our systems.
• "Content" means any text, images, videos, audio, documents, or other materials submitted, uploaded, or transmitted through the Service.
• "Tasks" means any activities, surveys, assignments, challenges, or other engagements available on the platform for completion by users.
• "Rewards" means compensation, credits, points, or other forms of value earned through legitimate task completion.
• "Platform" means the MshikoTap website, mobile applications, APIs, and all related services and functionalities.
• "Service" means the complete suite of offerings provided by MshikoTap, including but not limited to task completion, reward distribution, and user management.
• "User Data" means any information collected, processed, or stored about you in connection with your use of the Service.
• "Violation" means any act or omission that contravenes these Terms or applicable laws and regulations.
• "Suspension" means temporary restriction of access to the Service.
• "Termination" means permanent cessation of access to the Service and deletion of account data.

3. Eligibility and Account Registration

3.1 Age and Legal Capacity Requirements: You must be at least 18 years old and have full legal capacity to enter into binding agreements. By using the Service, you represent and warrant that you meet these requirements and are legally competent to enter into this Agreement.

3.2 Geographic Restrictions: The Service may not be available in all jurisdictions. You are responsible for ensuring that your use of the Service complies with all applicable local, state, national, and international laws and regulations.

3.3 Account Creation and Verification: You must provide accurate, current, and complete information during registration and maintain the accuracy of such information. We reserve the right to verify your identity and may require additional documentation at any time.

3.4 Account Security and Responsibility: You are solely responsible for maintaining the confidentiality and security of your account credentials. You must immediately notify us of any unauthorized use, suspected security breaches, or other suspicious activities.

3.5 One Account Per Individual: You may only maintain one active account per individual. Multiple accounts per person are strictly prohibited and will result in immediate termination of all accounts and forfeiture of all rewards.

3.6 Account Transfer Prohibition: Accounts are non-transferable and may not be sold, leased, or otherwise transferred to any third party under any circumstances.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in strict accordance with these Terms. You are responsible for ensuring that your use complies with all applicable laws, regulations, and industry standards.

5. Task Completion and Reward System

5.1 Task Requirements and Standards: All tasks must be completed honestly, accurately, and in strict accordance with the specific instructions provided. You must provide truthful information and demonstrate genuine engagement with all task requirements.

5.2 Quality Standards: We maintain strict quality standards for all task submissions. Submissions that do not meet our quality requirements may be rejected without compensation.

5.3 Reward Eligibility and Conditions: Rewards are only granted for legitimate, high-quality task completion. We reserve the absolute right to withhold, reduce, or revoke rewards for any violation of these Terms or failure to meet quality standards.

5.4 Verification and Review Process: All task submissions are subject to comprehensive review and verification. We may require additional proof of completion, documentation, or clarification at any time.

5.5 Reward Disputes and Appeals: Our determination regarding task completion and reward eligibility is final and binding. No appeals or disputes will be entertained for clearly violated terms or quality standard failures.

5.6 Task Availability: Task availability is subject to change without notice. We do not guarantee the availability of any specific tasks or reward amounts.

6. Payment and Withdrawal Terms

6.1 Minimum Withdrawal Requirements: Minimum withdrawal amounts apply and are subject to change without prior notice. Current minimums are displayed on the withdrawal page and may vary by payment method.

6.2 Payment Processing and Timeline: Withdrawal requests are processed within 3-7 business days, subject to verification, compliance checks, and fraud prevention measures. Processing times may vary based on payment method and security requirements.

6.3 Tax Obligations and Reporting: You are solely responsible for reporting and paying any taxes on rewards received. We do not provide tax advice, tax documentation, or tax withholding services. Consult with a qualified tax professional for guidance.

6.4 Payment Method Requirements: You must provide accurate and current payment information. We are not responsible for payments sent to incorrect or outdated payment details.

6.5 Payment Disputes and Limitations: All payment disputes must be reported within 30 days of the transaction. No disputes will be considered after this period. We reserve the right to withhold payments pending investigation of suspicious activity.

6.6 Currency and Exchange Rates: All transactions are processed in the platform's default currency. Exchange rates and conversion fees are determined by payment processors and are beyond our control.

7. Privacy and Data Protection

Your privacy and data protection are of utmost importance to us. Our collection, use, processing, and protection of your personal information is governed by our comprehensive Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of this Agreement.

7.1 Data Collection and Processing: We collect and process information necessary to provide the Service, including but not limited to account information, task completion data, payment information, device information, and usage analytics.

7.2 Data Security Measures: We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, we cannot guarantee absolute security against all potential threats.

7.3 Data Retention and Deletion: We retain your data for as long as necessary to provide the Service, comply with legal obligations, and maintain platform security. You may request data deletion subject to legal and operational requirements.

7.4 Third-Party Data Sharing: We may share data with trusted third-party service providers who assist in platform operations, subject to strict confidentiality and security requirements.

8. Intellectual Property Rights

8.1 Platform Ownership: The Service and all content, features, functionality, and intellectual property are owned by MshikoTap and are protected by copyright, trademark, patent, and other intellectual property laws.

8.2 User Content License: You retain ownership of content you submit, but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content in connection with the Service.

8.3 Prohibited Use of Platform IP: You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Service without our express written consent.

8.4 Trademark Usage: Our trademarks, service marks, and logos are our exclusive property. You may not use them without our prior written permission.

9. Account Termination and Suspension

9.1 Termination by User: You may terminate your account at any time by contacting our support team or using the account deletion feature. Upon termination, your access to the Service will cease immediately.

9.2 Termination by Platform: We may terminate or suspend your account immediately, without prior notice, for any violation of these Terms, suspicious activity, or for any other reason at our sole discretion.

9.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. Any pending rewards may be forfeited if termination is due to Terms violation or fraudulent activity.

9.4 Data Retention Post-Termination: We may retain certain account data for legal compliance, security purposes, and fraud prevention, even after account termination.

10. Disclaimers and Limitations of Liability

10.1 Service Availability Disclaimer: The Service is provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure operation of the platform.

10.2 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MSHIKOTAP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

10.3 Maximum Liability Cap: Our total liability to you for any claims arising from these Terms shall not exceed the amount you have paid to us in the 12 months preceding the claim, or $100, whichever is less.

10.4 Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

11. Indemnification and Defense

You agree to indemnify, defend, and hold harmless MshikoTap and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or violation of any third-party rights.

11.1 Defense Cooperation: You agree to cooperate fully with us in the defense of any claims and to provide reasonable assistance as requested.

11.2 Settlement Authority: We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree not to settle any such matter without our prior written consent.

12. Governing Law and Dispute Resolution

12.1 Governing Law: These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles or choice of law rules.

12.2 Mandatory Arbitration: Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. Arbitration shall be conducted in [Arbitration Location] and in the English language.

12.3 Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class action lawsuits, class-wide arbitration, or any form of representative or collective action.

12.4 Small Claims Exception: Notwithstanding the arbitration requirement, either party may bring claims in small claims court if the claims qualify and are within the court's jurisdiction.

13. International Compliance and Export Controls

13.1 Export Control Compliance: You agree to comply with all applicable export control laws and regulations. You may not use the Service in violation of any export control or trade sanctions.

13.2 International Data Transfers: Your data may be transferred to and processed in countries other than your country of residence, subject to applicable data protection laws.

13.3 Sanctions Compliance: You represent that you are not subject to any sanctions, embargoes, or other restrictions that would prohibit your use of the Service.

14. Data Processing and GDPR Compliance

14.1 GDPR Rights: If you are a resident of the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, and erase your personal data.

14.2 Data Processing Basis: We process your personal data based on legitimate interests, contract performance, and legal obligations. We will obtain your consent when required by law.

14.3 Data Subject Rights: You may exercise your GDPR rights by contacting our Data Protection Officer at privacy@mshikotap.com.

14.4 International Transfers: We ensure that international data transfers comply with GDPR requirements through appropriate safeguards and agreements.

15. Platform-Specific Rules and Guidelines

15.1 Social Media Task Rules: When completing social media tasks, you must comply with the respective platform's terms of service and community guidelines.

15.2 Survey Task Requirements: Survey responses must be honest, accurate, and reflect your genuine opinions and experiences.

15.3 Content Creation Standards: User-generated content must be original, appropriate, and comply with all applicable laws and platform guidelines.

15.4 Verification Requirements: Certain tasks may require additional verification steps, including identity verification and proof of completion.

16. Security and Fraud Prevention

16.1 Fraud Detection: We employ advanced fraud detection systems and may investigate suspicious activity, including but not limited to multiple accounts, automated task completion, and unusual patterns.

16.2 Security Measures: We implement comprehensive security measures to protect against unauthorized access, data breaches, and other security threats.

16.3 Reporting Suspicious Activity: You must immediately report any suspicious activity, security concerns, or potential violations to our security team.

16.4 Cooperation with Investigations: You agree to cooperate fully with any security investigations and provide requested information promptly.

17. Changes to Terms and Service Modifications

17.1 Modification Rights: We reserve the right to modify these Terms at any time, with or without prior notice. Material changes will be communicated through the platform, email, or other reasonable means.

17.2 Acceptance of Changes: Your continued use of the Service after any modifications to these Terms constitutes your acceptance of the modified Terms.

17.3 Service Modifications: We may modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

18. Contact Information and Support

For questions, concerns, or legal matters related to these Terms or the Service, please contact us through the following channels: